PiPiBookHelp Center
Answers to common questions about using PiPiBook.
Getting started
- How do I sign in?
- Tap “Login with LINE”. We use LINE Login, so there’s no separate password to remember — just authorize once and you’re in.
- Is it free to join?
- Creating an account is free. You only pay when you book a session with a coach.
Booking a session
- How do I book a coach?
- Open “Find Coaches”, choose a coach, pick a service and an available time slot, then pay to confirm. Your booking is confirmed once payment is verified.
- How do I pay?
- Card payments are handled securely by PayUni and we never store your card details; the booking is confirmed once payment succeeds. Cash bookings are confirmed right away and settled in person at class.
- Can I cancel or reschedule?
- You can cancel pending or confirmed bookings from “My Bookings”. Refund eligibility depends on the coach’s cancellation policy and applicable law.
- Will I get reminders?
- Yes — booking confirmations and reminders are sent to you through LINE.
Becoming a coach
- How do I become a coach?
- From the account menu choose “Become a Coach” and fill in your profile. You’ll get access to the Coach Portal right away to set up services and availability.
- When can clients book me?
- Your profile becomes publicly listable and bookable once an admin reviews and approves it. You can prepare your services and schedule while approval is pending.
Account
- How do I switch between coach and member views?
- If you’re both a coach and a member, use the “Switch to…” option in the account menu to move between portals.
- How do I update my profile?
- Open “Profile” from the account menu to edit your details.
Use PiPiBook right inside LINE
Add our LINE Official Account and book classes, manage your schedule, and pay without leaving LINE — plus get booking confirmations, class reminders, and quick support.
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